Global EMarketing Solutions; Experts in PPC ROI Optimization
 

Where to rank?



Did you know that of all searches done on Google, only 30% of the visitors goes to the second search screen, and only 3% to the third search screen?
If you have a website, you clearly need to be on page#1 in Google. But where on page#1?

Above you see two alternating screenshots. The first screenshot shown is page#1 in Google. The arrows indicate the areas where the Search Engine Optimization (SEO, also called "organic") results and Pay Per Click ads (PPC, also called "sponsored links") appear.
The second screenshot displayed is a so-called "heatmap" of the Google search screen, showing the areas in red where people focus on when they use Google. Yellow and blue colours indicate areas of less focus.
From the second image it becomes clear that a website which wants to be seen, needs to be in the top left hot spot; this hot spot is occupied by SEO results as well as PPC ads.
We can get your website into that top5, in less then 2 weeks, using Google Adwords PPC; at the same time maximizing your website #leads and sales.
Next to this we will create top organic (organic) search engine rankings for your website.


About SEO, PPC, PPA and CPM


SEO: Search Engine Optimization & Pagerank

Factors determining your website ranking, also called SERP (Search Engine Result Page) include:

  • Source-code settings like website title, meta-tag description, meta-tag keywords, and picture ALT-tags;
  • Content settings like header(=h1,h2)-tags, content-text, and link anchor-text;
  • Keyword settings like correct position in the website title, correct keyword-density and optimal ratio of # searches / # competing webpages.
  • Link settings like the number and pagerank of inbound (=back)links, correct internal linking, and correct Google Sitemap;
  • Domain settings like a correct DMOZ listing and the presence of correct keywords in the domainname, when applicable;
  • Age settings: the website age is a factor in the ranking; websites younger than 6 months spend a long time in search-engine "sand-boxes"; being evaluated.
  • Penalty factors like hidden text, homepage re-directs, content-duplication and doorway pages should be avoided.

Please note that ALL the factors above interrelate; they all should be optimal, and comply with max.length (e.g. title and decsription) and occurrence (e.g. keywords) rules. When they are all optimal a good Google Pagerank (at least 4) is the achievable target, as well as a good Google/Yahoo/MSN ranking in the top 10.
That is why SEO is not easy, and that is where we can assist you.
We cannot specify all the tools we use ofcourse, but the well-known ones include the Overture Search term tool, the Overture Maxbid tool Adwords Traffic Estimator, Google KeywordSandbox, Wordtracker, Yahoo Buzz index, Google Zeitgeist, Altavista related searches, Websters thesaurus, etc.
And: of course one of the best ways to think about your optimal keyword-settings is: look at your succesful competitors!

We will define the best SEO settings (see above) for your site, promote your site most effectively, and aim to have your site shown up on page #1 in Google, Yahoo, MSN. Next to this we will generate the best possible google pagerank for your site (check also pagerank explained and google datacenter info).
The pagerank (PR) build-up strategy followed by us is guided by the following principles:

  • the home page should be the prime focus of pagerank build-up, as that one carries the main (overall) pagerank of a site;
  • linkbuilding should be from high PR towards low PR; facilitating "inheretance" of PR (else it will cause depletion);
  • one-way inbound links count twice as heavy as 2-way (exchanged) links, and networked (except open circle) links are forbidden;
  • pagerank "inhereted" by a site is "1 lower" then the PR of the originating site; so, to get a PR of 4 you need (at least) one inbound (back)link of PR=5.
  • anchor-text in the link itself, as well as contents of the page linked from, is weighed by "relevance"; the more relevant both are, the better the PR received;
  • web-farm (FFA) backlinks are forbidden; and it is not advised to purchase backlinks with low relevance;
As SEO is targeted at FREE (natural) search, there is another, very effective way of advertising: PPC (Pay Per Click).


Organic Ranking (SEO) vs. Sponsored ads (PPC); How to choose?

  • Speed: organic ranking can take up to 12 months; sponsored ranking only takes 24 hours;
  • Range: organic ranking is only possible for 10-15 keywords; sponsored ranking is possible for thousands of keywords;
  • Stability: organic rankings can drop overnight with search algorithm changes; sponsored rankings are guaranteed stable;
  • Cost: organic rankings are free; sponsored rankings are paid per click, and can suffer from click fraud;
  • Targeting: sponsored rankings can be shown per time of day or per geographic region; organic rankings cannot
  • Media: sponsored ads can show rich media like banners and video ads, organic rankings basically only show text (though this is changing with google universal).
  • Audience: organic rankings are shown to all people, sponsored ads can be targeted per website (adsense style) and audience demographics (gender, age, income group).


PPC (Pay Per Click) or CPC (Cost Per Click); the power

Never before in the history of advertising has it been possible to spend only $5 (for signup), write an online (PPC) ad, and get instant and targeted access to over a 100 million online people in less than 10 minutes.

The tremendous power (marketing-wise) of a PPC campaign is six-fold:

  • that your ad is shown thousands of times a day for free, until somebody clicks; then you pay a small fee of on the average $0.15 (USD) per click;
  • that the clicking customer is the targeted one; browsers-only (tire-kickers) can be excluded easely by using negative keywords and a good ad/website-match.
  • that you will never overspend planned budget; you can set your daily click-budget as low as $1 /day.
  • that it is lightning fast to set up; after first (SEO-based) analysis, your ad can be shown within hours, and you can receive the first customers on your website from that moment on.
  • that the ad campaign is extremely targeted; you can target your ad to specific countries (even cities, in the USA) and search languages.
  • that the ad-campaign can be run for hundreds of keywords at a time, allowing many relevant user-searches & clicks; wheras conventional "free" search allows for only up to 15 (mainly title-related) keywords at a time.
In general: A solid PPC campaign can be set up by us within 16 hours and can be run efficiently at a daily advertising budget of as low as $5/day.
Moreover, note that we always guarantee a PPC (Google) ad position in the top3 (of a total of 8 or more).


PPC; the approach

There are 4 ways to sell a product to a consumergroup:
  • Mass product advertising worldwide (e.g. coffee);
  • Mass product advertising in a niche consumer market (e.g. men's shoes in NY);
  • Niche product advertising worldwide (e.g. caviar);
  • Niche product advertising in a niche consumer market (e.g. surfboards in LA).
The first and last form of advertising are relatively easy: the first using a generic word for worldwide advertising, the latter a specific word for a specific market.
The middle ones now are the challenge in many adword campaigns.

Many customers ask us: how many adwords to use? There is no golden rule, but on the average ANY campaign can run efficiently with 20-100 words. Having a so-called "universe of 500-1000 keywords" is used frequently by us in the initial stages, but after a few weeks the core-words will settle down to just 50 or so. Focus always should be on the ones generating conversions (leads, sales), and that group usually will be not larger then 50.


PPC; the 4 Key Success Factors (KSF's)

Every keyword targeted (CPC) Google adwords campaign has 4 KSF’s (=filters), going from high-level to lower-level:

  • 1: the keyword used; is it searched after or not; if not, the ad will not show.
  • 2: the ad-text itself: is it appealing for the user to click, when he/she sees the ad.
  • 3: the match between the adword ad and the website; does the user get what he/she expects, or do they backout on the first page-view.
  • 4: the website-pitch; is the sales-pitch on the website good or insufficient; can the website convert user-clicks into leads and sales. A good website has a linear path towards the sales-page, motivating a user into a sale, de-motivating de-tours.
Item '4' above can only be optimized when statistics & conversion-data about clicks are known; e.g. where do the visitors come from, which words generate clicks on the landing page, which words generate clicks on the contact us or sales page and so on. Once these words are known, the website itself can be optimized, using this feedback; e.g. maybe the sales-pitch is insufficient; maybe some core-keywords are missing on the sales-page etc.


PPC; the cost

PPC advertising generally will cost about $0.15 (USD) per click; so for a budget of as low as for instance $5/day you can be certain of 33 VERY targeted customers a day visiting your website. The minimum advertising budget can be set as small as $1/day, but it also can be set up to $1000/day or more. Customer targeting can be wordwide or country-specific; the target search-language can also be selected.

By the proper selection of adwords we can guarantee that (even in bidding wars) you will never pay more than 50% of the industry average CPC (of the market segment you are in). We can guarantee this because Google rewards ad-RELEVANCE, measured by maximum bid and CTR (click through rate); your ads will show above the ones bidding more, provided your ad-CTR is higher. We specialize in high-CTR (>3%) and low-CPC (<50% of industry-average) campaigns via iterative tuning; see the "tracking and tuning" chapter for proof and references.

We have extensive expertise in PPC programs, especially the ones from Google Adwords and Overture. The minimum CPC (Cost Per Click) for Google campaigns is $0.05, the one for Overture campaigns is $0.10.
Whereas Google PPC ads are shown as "sponsored links" on the Google screen and on AOL, Ask Jeeves, and Compuserve screens, Overture PPC ads will appear as sponsored links only on MSN and CNN (and not anymore on Yahoo, Altavista, and Infospace, like before).
Though Overture started as early as in 1998 with PPC, Google Adwords PPC essentially took over the major portion of the PPC market after its launch in 2002.

Until Q1 2006, up to about 250 PPC programs were set up and managed by us; please check our references page. PPC campaings with maximum daily budgets ranging from $5/day up to $1000/day were set up; with websites acquiring 30 up to 3000 clicks/day.


PPC; break even point and ROI (Return On Investment)

The calculation on PPC ROI goes as follows (example):
  • Suppose there are 100000 queries/month for a specific word, worldwide; source: overture keyword tool
  • If the word is an english word, it will most likely only be searched after by the english speaking community on the web; which is 310 million people (see internet languages) large.
    If the word is an international word or name like "adidas"; the number of people able to look for it form a much larger group: about 700 million (chinese, japanese, korean and russian are excluded). In the example here we will work with an english word being searched after.
  • So the search-word is english; now suppose the PPC target audience is the USA. The USA comprises 330 million people (2006 stats) of which 225 million are online; source: internet stats.
    These 225 million are 72% of the 310 million english enquiring internet users worldwide (2006 stats); so 72% of 100000 queries= 72000 queries/month or 2400/day.
  • Suppose the cost of click on that specific word is $0.20 (sources: Overture MaxBid Tool UK (prices are in GBP) and Traffic Estimator tool from Google).
  • Now suppose that the CTR of the ad is 3%; so on 1000 impressions there are 30 clicks. These 30 clicks then cost 30 * $0.20= $6.
  • Next suppose that the conversion-rate (of clicks into sales) per click is 10%; so there are 3 sales on 30 clicks.
  • Cost per sale then is $6 / 3= $2.
  • If the margin per sale > $2 the PPC campaign is above break even.
  • Concluding: as the USA target market generates about 2400 queries/day (see item 2 above); the number of clicks/day will be close to 72 (at 3% conversion) at a total PPC cost of $14.40 (cpc=$0.20), and the number of sales/day then will be close to 7 (at 10% conversion), with a cost/sale of $2.05.
Note that percentages used for CTR (=3%) and conversion (=10%) are percentages which we strive after, and in 90% of the cases are able to reach.
Standard industry percentages however are much lower, CTR=1% and conversion=2%. Using the industry average percentages calculates the above break even point into: 5000 impressions give 50 clicks (CTR=1%), and 50 clicks give 1 sale (2% conversion). So the cost/sale or the PPC break even (industry standard) point = 50 * $0.20= $10 in this (example) case.
As we target CTR's and conversions well above industry average (and on top of that also target a CPC well below the industry average), we can make PPC campaigns very efficient.


Large PPC accounts; automated bidding

Note the current standard Adwords account maxima:
--maximum 25 (active) campaigns within 1 account;
--maximum 100 (active) adgroups within 1 campaign;
--maximum 2000 adwords per campaign (advised);
--maximum 50000 adwords per account (hard limit).
Concerning up oad maxima for Overture, the manual (per screen) maximum is 500 and the bulk upload is 5000 (per session); for MSN Adcenter the manual (per screen) maximum is 200 and the total bulk account upload maximum is 10000.
For Google Adwords one can calculate, that, for large accounts with many adwords (say the maximum of 2000 adwords per adgroup), there is an adgroup maximum of 25. If a lower number of adwords per adgroup is used (say 1000), 50 adgroups are allowed, and so on.
Our PPC optimization offering is for normal SME (small & medium enterprise) accounts with a maximum of 50000 keywords and/or 100 ads; for larger accounts surcharges apply: 50000-100000 keywords and/or 200 ads: +50%; 100000-250000 keywords and/or 300 ads: +100%; and over 250000 keywords and/or 300 ads: contact us (note that for accounts with over 50000 keywords an automated bidding tool install is recommended).
We support the following automated bidding applications:

Atlas Search One Point BidManager
www.atlasonepoint.com

Web application (remote keyword list)

BidRank (plus & overture)
www.bidrank.com

Desktop application (local keyword list)

Dynamic Bid Maximizer (advance & overture)
www.keywordbidmaximizer.com

Desktop application (local keyword list)


100 bid reviews: $80/month
600 bid reviews/day: $250/month
3000 bid reviews/day: $650/month
5000 bid reviews/day: $800/month
10000 bid reviews/day: $1500/month
20000 bid reviews/day: $2500/month
60000 bid reviews/day: $4000/month
120000 bid reviews/day: $6000/month
240000 bid reviews/day: $9000/month
480000 bid reviews/day: $14000/month


100 keywords (standard): $15/month
1000 keywords (profess.): $30/month
3000 keywords (business): $45/month
6000 keywords (enterprise): $60/month
12000 keywords (commerce): $100/month






200 keywords (lite): $15/month
3000 keywords (standard): $20/month
5000 keywords (profess.): $40/month
10000 keywords (prof.plus): $60/month
25000 keywords (enterprise): $85/month
unlimited keywords (unlimited): on request





Advantage: access from anywhere
Advantage: secure
Advantage: Google & Overture handling in 1 package

Disadvantage: very expensive package
Disadvantage: slow, multiple page handling for 1 query
Disadvantage: requires ProfitBuilder also
Disadvantage: bids adjusted max 48x/day


Advantage: fast
Advantage: much cheaper then Atlas
Advantage: Simple, 1 page interface
Advantage: bids adjusted continuously

Disadvantage: access from own computer only
Disadvantage: computer must be online 24/7
Disadvantage: security risk
Disadvantage: split Google & Overture packages


Advantage: fast
Advantage: much cheaper then Atlas

Disadvantage: access from own computer only
Disadvantage: computer must be online 24/7
Disadvantage: security risk
Disadvantage: split Google & Overture packages

NB1: pricing stated is taken from the websites of the bidding tool suppliers; status Q2 2006.
NB2: 60000 bid reviews equal e.g. 30000 keywords reviewed 2x/day, or 10000 keywords reviewed 6x/day.
For us to start using one of these tools, they need to be purchased first by our client, and hence will form part of the contract and pricing. The monthly (or yearly, when desired so) fee of the automated bidding tool is to be paid seperately by our client, direct to the bidding tool supplying company.


PPA; Pay Per Action

In June 2007 Google rolled out PPA (Pay Per Action) worldwide, first to customers with PPC campaigns with at least 500 conversions per month. An "action" can be anything; a signup, a lead, a sale or any other defined process step. The click is only paid when a certain action is executed. Some of our customers already are using PPA; in essence nothing different from PPC, just that the spending on view-only or repeated-view clicks will be much lower, and campaign ROI thus much better. PPA appears to be an excellent way to tackle clickfraud, but the ads are not shown on the main google search screen where standard adwwords are shown; they are shown on the google content network only, alike adsense ads. For more info check here: Google PPA press release and Inside Adwords: Pay Per Action beta-test.


CPM (Cost Per Mil) campaigns

Since spring 2005 Google introduced Site-targeted CPM (cost per mil) ads; basically a “banner-like” service, offering a text-ad or banner on another website included in the google adsense network. Costs are calculated on a per "mil" (=1000) impression-basis.
The KSF’s (Key Success Factors) of site-targeted CPM ads are same as for PPC targeted ads with one additional KSF; the success/failure of the CPM ad is for a large (at least 80%) part determined by this fifth KSF.
KSF #5 for site-targeted ads is User Group Relevance; if the website user group does not (very) closely match the requested target group, the CPM’s will go to waste, and the clicks (if any) will be absent or non-relevant, not generating leads or sales. CTR’s close to 0% will be the result; even at extreme high CPM bids (and daily cost).
How to get KSF #5 right? Global EMarketing Solutions always tries to get stats data about customer profiles from the targeted website owners. If these stats are unavailable, a 1-2 day trial run is proposed, and very closely monitored.


Adsense

Google also services Adsense ads; we can assist in setting up this service also, but it will cost you clicks, away from your website. This kind of advertising is fit for non-commercial (info-only) high-volume websites where one would like to make some additional revenue.
P.S.: It is an unsubstantiated rumour that Google favours websites in natural ranking once these websites have installed adsense on them.


Tracking and Tuning


Tracking

We always advice tracking, as it allows extrapolation of acquired statistical data, and provides feedback to optimize and tune the E-Marketing campaign.
An excellent website tracker/tracer is www.SiteMeter.com. In basic mode it is for free, and satisfies many needs. We can install this free tracker in 20 minutes on your site; we are working with this company for years, and results are excellent. In upgraded mode ($7/month) the package allows detailed insight into search-word stats.

Since Q4 2005 Google is offering Urchin for free; now called Google Analytics it is an excellent stats-package, which we can also install for you. Big advantage of Google Analytics is that is seamlessly integrates with Adwords. The signup for Google Analytics is here www.google.com/analytics/

Whereas Sitemeter installs in 5 minutes, and is very intuitive to use, Google Analytics has quite a long learning curve of at least 1 week. So for a new website which is not too complex, we always advice Sitemeter in free mode, to start with.
Below are some screen-shots of the very illustrative displays from Sitemeter. Note that in basic (free, not upgraded) mode each visitor entry can be clicked and viewed in detail for the search-words with which they reached the website.

SiteMeter screenshots:

Google Analytics screenshots:


Tuning


adwords CTR and Conversion example campaign
Above is a picture of the Adwords account (October 2006 stats) of one of our customers, after 2 weeks optimization by us. Before optimization, CTR was 0.4%, CPC $0.86 and conversion less than 2%. Look at the improved stats now!

In natural (unsponsored) search, Google was the first to reward high content-relevancy and high (trusted) backlink-quality of a website by high a search engine ranking. Yahoo and MSN followed this algorithm change.
Next, in 2 following implementations in July and November 2006, for sponsored (pay per click based) search also, Google was the first to start measuring and rewarding high PPC landing page relevancy. Of course, Yahoo and MSN followed.
So from November 2006 onwards, any PPC campaign with a sub-optimal landing page will carry a low quality score calculation, which will result in high cost per click (CPC, sometimes $5 to $10), bad ad-rankings, and consequently low CTR and sales.
What does this mean in 2007 for you, when you have a website and related PPC campaign? It means three things should be in perfect (relevance!) harmony: 1): the website SEO settings, 2): the PPC ad contents, and 3): the PPC landing page settings ( i.e. headline, graphics, sales pitch semantics, call to action phrasing). You need a 3-step (but synchronized) optimization.
Since as early as 2003, this already has been our core expertise; we specialize in SEO+PPC synchronization, delivering the best PPC campaigns in the market.
We specialize in high-CTR (>3%) and low-CPC (<50% industry average) campaigns via iterative tuning. A CTR (Click Through Rate) of 3% means that 3 customers click the ad when it is shown a 100 times. And where other advertisers are paying up to $1 per click or more, we keep the CPC (cost per click) for you below $0.50 (we guarantee a CPC<50% of the industry average).

Considering ad-succes: the ad is the first customer-filter, the website the second.
How well the ad-clicks convert into (website)sales is determined by the 4 KSF's mentioned above, in the PPC section.
When a PPC campaign is running for some time, an advice can also be given to tune the website-contents itself, by introducing keywords which have a high CTR as well as high conversionrate in Google or Overture.


Tuning references

Below some reference-campaigns; note the:
  • high CTR (>3%),
  • low CPC (< $0.40),
  • excellent average position (<4), and
  • high conversion-rate (>10%) of clicks into leads and sales.
The first campaign has a daily budget of only $3 USD, the second campaign has a daily budget of over $300 Euro and the third set of 6 campaigns have a total spend of over $600 USD/day. Results are for 2005 (campaigns 1,2) and 2006 (campaign 3).

All three campaigns (and its landing pages) were extensively tuned for about 6 weeks, to achieve these excellent results.

Campaign 1:

Campaign 2:

Campaign 3:


Background info: making your E-Commerce site profitable

SEO upgrades are targeted to get you on page#1 in Google, Yahoo and MSN, but they cannot guarantee a specific click-through rate; it is up to the user to click on the (non)compelling unsponsored (natural) Search Engine listing. Moreover, to make it worse, as search engine algorithms change regularly, you can be on page#1 today but on a (much) deeper page tomorrow. In SEO, there can be no hard guarantees.
For PPC the story is a different one: we guarantee an ad-position in the top3, and a Click Through Rate of >3% of the PPC campaign, at a Cost Per Click of less than 50% of the industry average. On top of that, and after evalu tion & optimization of your sales-page, we target a conversion-rate (of clicks into leads) of >5% (Silver Plan) or >10% (Gold Plan).
For a PPC advertising budget of $10/day a standard (medium competition) adword campaign can attain at least 70 clicks (at $0.14 each) a day, aimed at attaining at least 7 leads (=10% conversion). If the advertising budget is set at $20, these figures will double, and at $30 they will triple, and so on. Cost of a lead (conversion) remains constant, e.g. for the $10 budget it equals $10/7= $1.40.
Some PPC campaigns we made attained 5000 clicks and 800 leads (16% conversion), per DAY. Most customers start at a daily budget of $5-$10/day, and then slowly move upward to get more market-share.
Bottomline is that a PPC campaign can make an E-commerce website profitable within an extremely short timeframe, sometimes even within 1 week. Imagine, having 70 customers visiting your website a day, and 7 of them visiting the sales-page, for an advertising budget of only $10/day. Some of our customers had their E-Marketing campaign above break-even level, within 5 days.

 
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